See FileMaker Pro Advanced technical specifications. Check that your computer meets the system requirements and has the required Windows updates installed.Exit other open programs and save your work.
When you install FileMaker Pro Advanced with an upgrade license key, if a previous version isn't installed, you are asked to enter the license key for the previous version of the product. If you purchased a boxed, upgrade version of FileMaker Pro Advanced and choose to uninstall the previous version before upgrading to the latest version, make sure you have the license key for the previous version.
If you purchased FileMaker Pro Advanced as a download from the FileMaker Store website, you received an email with a link to your Electronic Software Download page.
License certificate (.fmcert) file: This file is available for you to download, along with the FileMaker Pro Advanced installer, depending on how you purchased the software. Depending on how you purchased FileMaker Pro Advanced software, you received either a license certificate file or a license key.